Shipping Policy

These notes set out the operating terms in a straightforward sequence.

Core terms

The essential point is that Damage, contamination, missing parts, or an incorrect item should be reported promptly with clear photos or video of the item and packaging. A shipping enquiry should include the order number, checkout email, and tracking number when one has been issued.

Processing steps

For routine handling, Standard delivery within the United States is free; available destinations and any other service levels are shown at checkout. Order processing starts only after payment is successfully authorized and normally takes about 1–2 business days. After dispatch, estimated transit or delivery is 4–6 business days and is an estimate rather than a guarantee.

Customer checklist

In a less typical situation, Business days exclude weekends and applicable public holidays. Tracking details are provided when available, although a carrier scan can take time to appear or update.

Resolution options

For an orderly outcome, Customers are responsible for providing a complete and accurate delivery address and should request a correction before dispatch. Weather, peak periods, carrier disruption, address problems, and events outside reasonable control may extend delivery time. For a lost parcel or an item marked delivered but not found, first check the property and contact the carrier, then provide support with the order and tracking numbers.

Email: 02herb20@gmail.com
Mailing address: 106 Oakview Dr, Morgantown, WV, 26505, US
Phone: 681-348-2298